ObsidianHealthcare

Trusted Before We Arrive.

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HCA and Support Worker Workforce Services

Essential Care, Delivered with Compassion.

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The Right People, Every Shift.

We supply experienced HCAs and Support Workers who are ready to step in where they are needed most. Whether it is short-notice shifts, block bookings, or specialist assignments, our staff are trusted across the health service to deliver a reliable and effective service.

  • Urgent Response.

    Always There When You Need Them.

    From hospital wards to residential homes, our HCAs and Support Workers step in quickly, providing seamless, compassionate support whenever it is needed.

  • Immediate and Flexible Placement.

    Available Instantly. Flexible Solutions.

    Staff ready for immediate placement across healthcare and social care sectors. Whether it’s a single shift, short-notice cover, or long-term assignments, our service adapts to your needs.

  • Specialist Coverage.

    Expert Support for Critical Roles.

    High-dependency care, mental health, disability, and palliative services — we place professionals where reliability and expertise matter most.

  • Professionalism and Quality.

    Professionally Trained. Top-Quality Care.

    Every staff member is fully vetted, ID-verified, and trained to deliver compassionate, skilled care — giving you confidence on every shift.

  • Trusted Everywhere.

    Dependable Care Across All Settings.

    Hospitals, nursing homes, learning disability services, and community care — our HCAs and Support Workers provide consistent, safe, and reliable support across England, Scotland, Wales, and Northern Ireland.

  • Peace of Mind.

    Confidence in Every Shift.

    Imagine the peace of mind that comes from knowing your care facility is always fully staffed by professionals you can trust, elevating the quality of care your patients and clients receive.

Who We Place.

Care, Perfectly Matched.

  • General HCA — provides day-to-day support on hospital wards, in clinics, and in nursing homes.

    Specialist HCA — experienced in areas such as ICU, ED, theatres, oncology, or palliative care.

    Senior HCA / Shift Lead — experienced assistants who coordinate daily care tasks and support junior staff.

  • Mental Health Support Worker — supports service users in psychiatric hospitals, acute mental health wards, crisis teams, and forensic units.

    Learning Disabilities Support Worker — provides practical and personal support in learning disability services, supported living, residential care, and day programmes.

    Autism Support Worker — delivers structured, consistent support for individuals with autism across residential, community, and educational settings.

    Complex Behaviour Support Worker — trained to work in environments involving challenging behaviour, forensic risk, or high-support needs.

    Senior Support Worker / Shift Lead — experienced staff who coordinate daily support plans and guide junior team members.

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Clinical Settings We Cover.

Care, Everywhere It’s Needed.

Trusted support across the full spectrum of care environments — from acute hospitals to community Care.

  • NHS and Private Acute Hospitals.

    Acute medical, surgical, and rehabilitation wards.

  • Palliative and Hospice Care.

    Inpatient and community-based end-of-life services.

  • Nursing Homes and Long-Term Care.

    Support for older persons and high-dependency residents.

  • Learning Disability Services.

    Residential units, day services, and supported living.

  • Mental Health and Forensic Services.

    Acute mental health hospitals, CAMHS/AMHS units, and secure forensic facilities.

  • Reablement and Step-Down Services.

    Transitional care supporting recovery after illness, surgery, or hospital discharge.

  • Specialist Rehabilitation Services.

    Dedicated rehab units providing physiotherapy- and OT-led recovery.

  • Primary Care and GP Practices.

    Support roles in GP surgeries and integrated care centres.

  • Physical and Sensory Disability Services

    Specialist units supporting people with physical disabilities, vision or hearing loss.

  • Children’s Community Disability Teams (CCDTs)

    Community-based disability and developmental support services for children and young people.

  • Addiction and Recovery Services.

    HSE and voluntary sector clinics supporting substance misuse recovery.

Assignment Types.

Flexible Solutions for Every Staffing Need.

  • Rapid Response Cover.

    Same-day and next-day shifts filled with ease.

  • Block Bookings.

    Consistent lines of work that ensure continuity of care.

  • Critical Cover.

    Specialist support for escalated or high-acuity areas.

  • Planned Absence and Seasonal Surge.

    Reliable staffing for maternity, sickness, transitions, and peak demand.

How We Match.

Not Just Any HCA or Support Worker, the Right Ones.

Behind every placement is a clinical-matching process that aligns the right person to the right role—based on care needs, setting demands, and your preferences.

  • 01. Request.

    Tell us what you need—any setting, any care.

  • 02. Perfect Fit.

    We match skills, experience, and personality to your role.

  • 03. Verified.

    Every professional fully compliant and ready to deliver.

  • 04. Deploy.

    Trusted staff arrive precisely when you need them.

  • 05. Optimise.

    Continuous feedback ensures consistent, high-quality care.

Metrics That Matter.

Trusted Numbers, Real Impact.

Obsidian HCA and Social Care Solutions at a Glance.

95%

Shifts filled in 10 minutes.

100%

Compliant before deployment.

10+

Care settings covered.

24/7

On-call support available.

800+

HCAs and Support workers.

8 in 10

Clients rebook the same staff.

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FAQS

  • We respond within minutes, delivering fully vetted staff to your service—whether same-day, next-day, or scheduled cover.

  • Yes. Every team member undergoes Garda vetting, reference checks, ID verification, and full NHS Framework-compliant onboarding before deployment.

  • Absolutely. We prioritise continuity by matching you with HCAs and Support Workers who fit your service’s needs, ensuring consistent, reliable care.

  • Our HCAs and Support Workers are experienced across hospitals, nursing homes, learning disability services, community care, and mental health settings, delivering compassionate support wherever it is needed.

  • We provide 24/7 support, ensuring our Workers have access to guidance whenever required, maintaining the highest standard of care.

  • If an absence occurs, we promptly arrange a replacement, ensuring your service remains fully staffed and uninterrupted.

  • You can book staff instantly through our secure portal or contact us 24/7 for urgent requests at 0208 068 7099

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Need Urgent Support.

Fast. Direct. Always Available.

A dedicated account manager. 24/7 booking support. Deep healthcare expertise. Transparent, ethical staffing. Rapid response. No compromises.

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    Call Us 24/7.

    Immediate assistance from our expert team.

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    Email Us.

    We aim to respond within minutes.

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    Request Staff.

    Let us know what you need. We’ll take it from here.

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    Client Portal.

    Manage bookings and profiles, anytime.

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